Account Manager

Position Responsibilities

• Negotiate with customers and suppliers to establish quotes and orders that will ensure a competitive price and highest profitability.
• Develop accounts by informing customers of all our value-added services.
• Provide customers with information on products, pricing, and availability.
• Handle customer complaints promptly and effectively.
• Pro-actively seek solutions to better serve customers.
• Maintain customers in CRM.
• Participate in training sessions and meetings as required.
• Aid in training new employees as required.
• Be responsible for quality in all facets of customer relations.

Position Requirements

• 5+ years of sales experience to industrial customers including some or all of the following industries: oil & gas, chemical & refining, power generation, and wastewater.
• Bachelor’s Degree in Engineering or other related technical field preferred, or equivalent experience in technical sales of rotating equipment.
• 5+ years of experience in sales and marketing to Refining Facilities and Plants.
• 3+ years of experience in strategic account management and development.
• Experience managing sales efforts across multiple sites.
• Proven track record of landing new accounts and markets in a direct role.
• Ability to build executive level interfaces.
• Technical proposal development experience.
• Consultative selling skills.
• Excellent communication, organizational and time-management skills.
• Strong written communication and presentation skills.
• Positive attitude, self-motivated, confident, and tenacious.