Account Manager

About the role

The Opportunity Growth Creates Opportunity! We Are Seeking An A-Player To Join Our Vibrant Local Business, Which Is Part Of a Progressive Horticultural Organization With National Reach.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity
• Exceptional interpersonal communication and relationship building skills
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation

Benefits

• Family company culture from the ground up
• Industry leading compensation
• Quarterly and annual performance-based incentive program
• Paid vacation and holidays
• Company vehicle, laptop and phone
• Full suite of health insurance -- medical, dental, vision, etc.
• 401(k) with company match
• Accelerated professional development opportunities