Account Manager

About the role

The Account Management team at Pave is responsible for retaining and driving revenue by ensuring customers maximize the value from Pave’s product offering. This role requires setting the vision for accounts and collaborating closely with Customer Success Engineers to achieve this vision.

Responsibilities

• Owning a book of business end-to-end, driving both renewal and expansion revenue with confidence and a clear point of view on every account
• Building deep, trusted relationships with customers, knowing their business well enough to anticipate their needs and connect them to the full value Pave can deliver
• Partners closely with CSE and AM teams to ensure customers are getting real, measurable outcomes from Pave's product suite & AI Agent
• Contributing to a team culture built on positivity, growth, and accountability, raising the bar for what great customer partnership looks like at Pave

Requirements

• 2+ years of experience in a quota-carrying, customer-facing role at a high-growth company
• A demonstrated track record of over-performance against revenue retention and growth targets
• The hustle and resilience to charge through ambiguity and frequent change without losing focus or momentum
• Sharp relationship instincts and the ability to earn trust with senior stakeholders and economic buyers, up to and including the C-suite
• A data-driven approach to customer conversations, always coming armed with the analysis needed to make a convincing argument
• A growth mindset and genuine curiosity about compensation, total rewards, and the customers you serve

Qualifications

• Bachelor's degree obtained

Skills

• Strong communication and relationship-building skills
• Data analysis and interpretation
• Customer service orientation
• Ability to manage multiple priorities and deadlines

Benefits

Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process.

Pay

Targeted cash compensation for this role: P2: $129,000 OTE P3: $165,000 OTE

Schedule

We offer a flexible schedule with the option to work remotely up to a month per year.