Account Manager

About the role

PACE Supply is seeking a driven, self-motivated sales professional to join our dynamic North Bay Plumbing Sales team as an Account Manager. In this role, you will be responsible for driving profitable sales growth through strategic account management, business development, and the cultivation of strong customer relationships within an assigned territory.

Responsibilities

• Drive profitable sales growth through strategic account management, business development, and the cultivation of strong customer relationships within an assigned territory.
• Identify and develop new business opportunities, expand existing accounts, increase market share, protect margins, and deliver exceptional service and support.
• Operate with urgency, professionalism, accountability, and a customer-first mindset.
• Collaborate closely with branch operations, inside sales teams, divisional specialists, and vendor partners to provide value-added solutions that strengthen customer relationships and drive business growth.
• Regularly engage with customers, handle quotes, bids, and opportunities, and coordinate internally to resolve customer concerns and service issues.
• Monitor competitive activity, account risk, and retention opportunities.
• Manage territory planning, scheduling, and sales activity, maintaining accurate customer notes, pipeline visibility, and account updates.
• Support pricing matrix and communicate pricing updates appropriately.
• Contribute market feedback and growth opportunities to leadership.

Requirements

• High school diploma or equivalent
• 1+ year of sales, distribution, construction, or related industry experience
• Strong communication and organizational skills
• Able to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Valid driver’s license with ability to travel throughout assigned territory

Qualifications

• 3+ years of plumbing, HVAC, or wholesale distribution sales experience
• Experience working with contractors and trade professionals
• Product and application knowledge within the plumbing or mechanical industry
• Proven success in account growth and business development
• CRM and sales reporting experience
• Understanding of pricing strategy and market competitiveness

Skills

• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Valid driver’s license with ability to travel throughout assigned territory
• Product and application knowledge within the plumbing or mechanical industry
• Proven success in account growth and business development
• CRM and sales reporting experience
• Understanding of pricing strategy and market competitiveness

Benefits

• Competitive wages
• Career pathways of growth
• Excellent benefits packages including medical, dental, and vision care
• Life insurance
• Sick days
• Holidays
• Vacation
• Two retirement programs (401(k) and ESOP)

Pay

Individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations.

Schedule

Frequent driving and travel throughout assigned territory, combination of field sales, branch interaction, and administrative work, standing, walking, lifting, and computer usage throughout the day, ability to lift up to 50 pounds, fast-paced and customer-driven environment.