Account Manager

PACE Supply is seeking a driven, self-motivated sales professional to join our dynamic North Bay Plumbing Sales team as an Account Manager covering the South Valley territory (primarily Bakersfield area up to Visalia, CA).

About the role

In this field-based outside sales position, you will drive profitable sales growth through strategic account management, business development, and the cultivation of strong customer relationships within your assigned territory. Success is measured by sales growth, gross profit performance, new account development, share of wallet growth, customer retention, quote follow-up and conversion, cross-divisional sales growth, territory activity, and execution consistency.

Responsibilities

• Develop and maintain strong relationships with contractors, business owners, estimators, purchasing agents, and field personnel.
• Grow sales, gross profit, and market share within assigned accounts and territory.
• Identify and pursue new business opportunities through prospecting and cold calling.
• Increase customer penetration across all PACE Supply divisions and product categories.
• Conduct strategic sales calls focused on customer needs, operational challenges, and business opportunities.
• Educate customers on products, pricing, market conditions, and available solutions.
• Partner with vendors and internal teams to deliver value-added support and solutions.
• Serve as the primary point of contact for assigned accounts and build long-term customer loyalty.
• Follow up on quotes, bids, and opportunities with urgency and professionalism.
• Coordinate internally to resolve customer concerns and service issues.
• Monitor competitive activity, account risk, and retention opportunities.
• Effectively manage territory planning, scheduling, and sales activity.
• Maintain accurate customer notes, pipeline visibility, and account updates.
• Support pricing matrix and communicate pricing updates appropriately.
• Coordinate with purchasing and operations teams regarding inventory and fulfillment challenges.
• Complete sales call log report and communication updates in a timely manner.
• Develop strong product, industry, and market knowledge.
• Stay informed on competitive activity, pricing pressures, and industry trends.
• Continuously improve sales effectiveness, communication, and customer engagement skills.
• Contribute market feedback and growth opportunities to leadership.

Requirements

• High school diploma or equivalent.
• 1+ year of sales, distribution, construction, or related industry experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Valid driver’s license with ability to travel throughout assigned territory.

Preferred Qualifications

• 3+ years of plumbing, HVAC, or wholesale distribution sales experience.
• Experience working with contractors and trade professionals.
• Product and application knowledge within the plumbing or mechanical industry.
• Proven success in account growth and business development.
• CRM and sales reporting experience.
• Understanding of pricing strategy and market competitiveness.

Work Environment

• Frequent driving and travel throughout assigned territory.
• Combination of field sales, branch interaction, and administrative work.
• Standing, walking, lifting, and computer usage throughout the day.
• Ability to lift up to 50 pounds.
• Fast-paced and customer-driven environment.

Pre-Employment Requirements

• Comprehensive background check.
• Physical examination to assess fitness for the position’s requirements.
• Drug test to ensure a drug-free workplace.

Benefits

PACE Supply is proud to be an employee-owned corporation. Benefits include:

• Competitive wages.
• Medical, dental, and vision care available within the first 30 days.
• Life insurance.
• Sick days, holidays, and vacation.
• Two retirement programs: 401(k) and ESOP.

Relocation benefits are not provided. This is not a remote position.