Account Manager

About the role

Muck Rack is seeking a driven and results-oriented Account Manager to join our team and focus on expanding revenue within our existing customer base. The ideal candidate will have 3-5 years of experience in sales or account management roles specifically with SMB and Mid Market companies.

Responsibilities

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers
• Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities
• Prospect into the existing customer base through outbound outreach and internal referrals
• Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.)
• Accurately forecast monthly and quarterly expansion bookings
• Own account and territory planning in partnership with your CSM pod
• Collaborate cross-functionally to ensure alignment across sales and customer success

Requirements

Experience selling into existing customer accounts preferred. Experience selling PR, media intelligence, or related solutions required for Enterprise roles.

Qualifications

Strong communication and relationship-building skills. Ability to operate in a fast-paced, distributed environment. Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership.

Skills

Proven experience owning a revenue target and closing deals. Strong prospecting and outbound sales skills. Experience managing pipeline and forecasting revenue. Proactive incorporation of AI tools into day-to-day work to improve productivity and accelerate delivery.

Benefits

Competitive salary and total compensation consisting of base salary & variable commission. 401(k) with employer contributions. Employer-funded HSA contributions and other pre-tax benefits. Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents. 100% premium coverage for individuals on high-deductible plans. Virtual and in-person team bonding (lunches, events, competitions). Quarterly wellness stipend and free Headspace subscription. Unlimited access to Coursera and O’Reilly. 2 additional PTO days annually for learning and development. Inclusive, customer-first culture. Commitment to equity and valuing diverse perspectives. Agile, founder-led company focused on collaboration and innovation. Trusted by 3,000+ companies worldwide.

Pay

In the US, the on-target earnings for this role are typically $125,000+, depending on skills and experience. Total compensation for this role consists of base salary & variable commission. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Schedule

The role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.