Account Manager

Job Summary

Muck Rack is seeking a driven and results-oriented Account Manager to join our team and focus on expanding revenue within our existing customer base. The ideal candidate will enjoy partnering with Customer Success, own a pipeline, and drive revenue growth through strong execution and customer relationships.

Key Responsibilities

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers
• Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities
• Prospect into the existing customer base through outbound outreach and internal referrals
• Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.)
• Accurately forecast monthly and quarterly expansion bookings
• Own account and territory planning in partnership with your CSM pod
• Collaborate cross-functionally to ensure alignment across sales and customer success

Qualifications

• 3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies
• Proven experience owning a revenue target and closing deals
• Strong prospecting and outbound sales skills
• Experience selling into existing customer accounts preferred
• Experience selling PR, media intelligence, or related solutions required for Enterprise roles
• Strong communication and relationship-building skills
• Ability to operate in a fast-paced, distributed environment

Company Culture

At Muck Rack, we value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We are a fully distributed team with a permanent remote setup, offering a home office stipend, phone and internet reimbursement, coworking membership, and virtual and in-person team bonding (lunches, events, competitions).

Benefits

• Competitive geo-neutral pay in the U.S.
• Annual reviews to ensure equity and market alignment
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Employer-funded HSA contributions and other pre-tax benefits
• Quarterly wellness stipend and free Headspace subscription
• 2 additional PTO days annually for learning and development
• Unlimited access to Coursera and O'Reilly