Account Manager

Mosai™ is the intelligent care coordination platform that brings together the fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more.

About the role

The Account Manager owns a high-volume portfolio and is responsible for renewals, retention, and expansion through efficient, repeatable motions.

Responsibilities

• Manage renewals and expansion across portfolio of Small and Medium-sized Business (SMB) accounts
• Drive cross-sell opportunities across Mosai solutions
• Proactively prospect and build pipeline within existing Mosai accounts
• Monitor adoption and identify risk and expansion signals
• Maintain accurate forecasts and pipeline
• Develop and execute account plans and growth strategy
• Maintain and expand executive relationships
• Partner closely with Customer Success to align on value and adoption
• Coordinate with internal roles as needed
• All other job-related duties as assigned

Requirements

• 3-7+ years in account management or sales in SaaS, healthcare technology, or related industries
• Experience managing high-volume account portfolios
• Strong organizational and prioritization skills
• Experience selling into home-based healthcare, the broader healthcare industry, or health technology organizations is strongly preferred
• Strong financial and value-based selling skills
• Strong communication skills
• Consistent quota attainment

Work Environment

This role is preferred to be based in Nashville or Jacksonville, near Mosai's offices. Quarterly travel is required for sales team meetings and trainings. Travel required to clients, conferences, and prospects as needed.

Physical Demands

This position uses a computer and other office equipment as needed to perform duties. The in-office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.

• The employee is required to either stand or sit, talk and hear
• Frequently required to use repetitive keying or hand motions

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.