Account Manager

About the role

The Account Manager owns a high-volume portfolio and is responsible for renewals, retention, and expansion through efficient, repeatable motions. They manage renewals and expansion across a portfolio of Small and Medium-sized Business, or SMB, accounts, drive cross-sell opportunities across Mosai solutions, proactively prospect and build pipeline within existing Mosai accounts, monitor adoption and identify risk and expansion signals, maintain accurate forecasts and pipeline, develop and execute account plans and growth strategy, maintain and expand executive relationships, partner closely with Customer Success to align on value and adoption, coordinate with internal roles as needed, and perform all other job-related duties as assigned.

Responsibilities

• Manage renewals and expansion across portfolio of Small and Medium-sized Business, or SMB, accounts
• Drive cross-sell opportunities across Mosai solutions
• Proactively prospect and build pipeline within existing Mosai accounts
• Maintain accurate forecasts and pipeline
• Develop and execute account plans and growth strategy
• Maintain and expand executive relationships
• Partner closely with Customer Success to align on value and adoption
• Cook up with internal roles as needed
• Perform all other job-related duties as assigned

Requirements

• 3-7+ years in account management or sales in SaaS, healthcare technology, or related industries
• Strong organizational and prioritization skills
• Experience managing high-volume account portfolios
• Strong financial and value-based selling skills
• Strong communication skills
• Consistent quota attainment

Work Environment

This role is preferred to be based in Nashville or Jacksonville, near Mosai's offices. Quarterly travel is required for sales team meetings and trainings. Travel required to clients, conferences, and prospects as needed.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The in-office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday. The employee is required to either stand or sit, talk and hear frequently required to use repetitive keying or hand motions.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Mosai is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

E-Verify Employer

If you are unable to submit an application because of a compatible assistive technology or disability, please contact us at careers@mosai.com. We will make every effort to respond to your request for disability assistance as soon as possible. Mosai is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.