Account Manager

Responsibilities

• Serve as the primary day-to-day point of contact for assigned client accounts, managing ongoing communication and ensuring high-quality account stewardship.
• Own the execution of campaigns from start to finish, including the coordination of custom YouTube content, advertisements, and expanded series initiatives.
• Partner closely with internal teams—including media & ad ops, creative, production, and finance—to manage deliverables and keep timelines on track.
• Oversee the full coordination of project logistics, including asset delivery, creative approvals, production schedules, and campaign reporting.
• Run client status meetings, providing clear updates and proactive follow-ups to ensure all partners are aligned on project milestones.
• Maintain a deep understanding of client goals and challenges to support healthy, long-term partnerships and identify opportunities for account growth.
• Monitor project health and flag potential risks or budget discrepancies early, working cross-functionally to resolve issues efficiently.
• Collect and analyze campaign performance data to inform client discussions and final reporting.
• Develop a strong working knowledge of Moonbug IP and the kids and family entertainment ecosystem to better advise clients on social and media strategies.

Requirements

• 3-5 years of experience in account management or client-facing roles within the media industry, including media agencies, creative agencies, social agencies, publishers, or paid media environments.
• A proven ability to see projects through their entire lifecycle, with an organized approach to managing multiple moving parts.
• Experience or strong familiarity with the digital ecosystem, specifically YouTube channel management and social media integrations.
• A proactive, "solutions-oriented" mindset with the ability to wear multiple hats, from reviewing labor reports to coordinating with on-set production teams.
• Strong communication skills and the ability to maintain professional client relationships in a fast-paced environment.
• Strong preference for candidates with deep YouTube channel management experience within established digital media ecosystems.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources