Account Manager

About the role

MiQ is looking for an Account Manager to join our {insert} team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to join an innovative company, with award winning culture and ambitious growth plans. The Account Manager will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with sales, trading, product and analytics on some of the world’s most known brands.

We’re MiQ, a programmatic media partner for marketers and agencies. We connect data from multiple sources to do interesting, exciting, business-problem-solving things for our clients. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places. Our business keeps growing and our company keeps getting better because we keep hiring smart new people. People who can challenge conventions and shake things up. People who want to connect with people all over the world to make great things happen. People who are as excited by the opportunities of programmatic marketing as us. If that sounds like you, we’d love to hear from you.

Responsibilities

• Client Service: Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data
• Contribute to business retention and growth by identifying incremental opportunities, growing accounts & strategizing new solutions on an ongoing basis, including recommendation of additional products and channels
• Supporting a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing as desired
• Project Management: Work hand in hand with regional “pod” to ensure client demands are met and client’s expectations are exceeded. This role is responsible for ensuring all client deliverables are best in class and delivered on time
• Help to identify gaps and establish strategic processes as part of new product rollouts, specifying needs for AM team and any downstream impacts
• Internal Collaboration: Collaborate with internal teams across region(s) to encourage ongoing thought leadership & MiQ product diversification
• Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current
• Build rapport and foster positive collaboration with