Account Manager

Position Summary

As one of our Account Managers, you will be a key contributor to increasing territory profitability and revenue through an in-depth understanding of your territory consisting of bulk gases and equipment. As an Account Manager, you will leverage Messer North America’s resources and processes to differentiate Messer by adding value through our unique Product Service Offerings. Your primary responsibility will be to generate continuous profitable growth within the territory.

Why Messer?

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on. The true strength of Messer is our people—at every level and in every role. Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care. Messer stands apart because we put what matters first, and you matter.

Key Activities

• Increase territory profitability and revenue through an in-depth understanding of the territory.
• Maintain an overall territory business strategy to proactively plan and measure success.
• Maintain an existing portfolio of clients and related agreements.
• Develop new customer relationships and negotiate new agreements.
• Prospect from multiple sources to develop new business.
• Generate leads through multiple approaches, including but not limited to cold calls, trade shows, social media, leveraging internal/external sources to develop new customers and additional use opportunities with existing customers.
• Engage Messer’s Industry experts to identify and create value added solutions.
• Consistently use Messer Pro Sales Tools.
• Qualify prospects to establish/evaluate stages (Sales Funnel) to determine viability and proper time/resource allocation.
• Maintain up-to-date opportunity roadmaps and account action plans.
• Document relevant sales and customer activity including call reports, actions, and customer data in Messer’s CRM, SalesForce.com.
• Deeply understand customer values/priorities, business issues, and economic factors.
• Accurately identify prospect/customer account influencers and decision makers across the sales process and record decision makers.

Required Skills

• Must be able to travel 30-40%.
• A high level of critical and innovative thinking, questioning skills are required to uncover issues and create value for customers.
• A sense of urgency and responsiveness to take immediate action to resolve customer issues is required.
• Must have a demonstrated sales track record applying deep customer insight, knowledge of competitive landscape, growing revenue, prospecting, negotiation, and closing abilities.
• Strong business and financial acumen, proficient presentation skills and sound planning/organizing skills are essential.
• Must be a self-starter that is achievement-driven and able to perform both individually and within a team environment.
• PC skills required including SalesForce or CRM equivalent, Microsoft Office with Excel and PowerPoint.

Basic Qualifications

• Bachelor’s degree.
• Minimum of 3 years of business-to-business (B2B) sales experience.
• A technical background is required, demonstrated through either a relevant degree or sales experience in a technical, industrial, manufacturing, or scientific environment (e.g., gases, specialty chemicals, equipment, or related industries).