Account Manager
Responsibilities
- Provides and communicates accurate information to the customer and internally to maintain a high-level service.
- Ensures effective communication with designated order entry team members. This includes providing clear instructions, sharing relevant information, and promptly addressing any questions or concerns that may arise.
- Accurately tracks and traces loads and uses all tolls provided with MSLV; and escalates any issues to the Operations Manager if necessary.
- Sets up pickup and delivery appointments with customers in a timely manner.
- Solves problems with team members.
Qualifications
- High School Diploma or equivalent required.
- Proficient with Microsoft Office suite or related software.
- Basic knowledge and understanding of motor carrier operations and geography.
- Excellent customer service and communication skills.
- Excellent attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Ability to manage multiple tasks simultaneously.
Job Benefits
- 401(k)
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Vision insurance
Benefit Conditions: Only full-time employees are eligible.
Learn more about MVT now from our Rundown, which covers some of our recent events and accomplishments:
Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late ’80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.
Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas in the U.S., Canada, and Mexico borders.
“Where family, careers, and success come together!”
Employment Type
Full-Time
Salary
$40,000 per year
Shift
8:00 AM - 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday - (Occasional Saturday)
Department
Customer Service
Location
El Paso, TX 79907
Is your current location within a 45-minute commute to El Paso, TX 79907?