Account Manager

Responsibilities

• Generate sales through a focused process leveraging customer interactions and solving their respective challenges
• Create, sustain, and implement a territory strategy aimed at meeting performance goals
• Prospect new customers using multiple modalities to achieve pipeline growth expectations
• Conduct in-person meetings and on-site visits with prospective and existing clients to build relationships, assess needs, and close business opportunities within assigned territories.
• Attend industry-specific events and conferences to stay current with industry trends, monitor competition, and prospect for new business
• Serve as the lead point of contact for all customer account matters, including contract negotiations, internal handoffs, and initial follow-ups
• Collaborate with sales colleagues to identify and grow opportunities within various territories
• Contribute to a positive team and organizational culture
• Maintain a healthy and collaborative relationship with the sales manager to support reaching individual and organizational goals
• Forecast effectively to support individual and organizational goals

Requirements

• 5+ years of sales experience
• 2+ years experience in selling managed services and IT support solutions; an understanding of the specific needs and pain points faced by K-12 organizations is a plus
• Proven ability to consistently generate 3-4x pipeline coverage to support sustained revenue growth and exceed sales targets
• Proven ability to convert a high percentage of sales calls into qualified opportunities, driving pipeline growth
• A track record of success in developing untapped "greenfield" territories, with a primary focus on identifying and securing new business opportunities to drive growth
• Ability to self-manage with minimal oversight while meeting all KPIs and organizational expectations
• Experience with CRM software (HubSpot is a plus)
• History of success with varying prospecting practices
• Willingness to travel up to 50% of the time