Account Manager

Description

The Account Manager acts as the primary point of contact between IRV and our client. The role provides the highest level of customer service, primarily via phone, email, and web meetings with our clients to provide consultative marketing assessments and offer comprehensive marketing solutions. Account Managers uncover our clients’ goals and proactively provide marketing solutions that address our clients’ needs. In addition, the Account Manager strives to become a client partner by aiding in the effective implementation of marketing strategies to help dealers sell, service and retain more customers for less cost and expand a dealership’s revenue opportunities. They are responsible for the overall strategy with clients and retention of clients.

Responsibilities

• Become a SME on all company products (within the first 90 days of employment)
• Provide support on new projects and services as the company evolves and grows
• Work well as a team player and independently
• Maintain and uphold all internal processes and procedures
• Proactively seek to improve tasks and meet company goals
• Be a self-starter, and work well under pressure while meeting deadlines
• Able to work remotely on camera via web calls and develop rapport with the clients
• Detail oriented, punctual and professional

Requirements

• Bachelor Degree in related field, preferred RV dealership experience is a plus
• Demonstrated knowledge and a strong understanding of the Digital Advertising world. Minimum 3 years' professional experience - specifically in a consultative, account management, and/or client retention role (required)
• Experience in Marketing, Agency and/or Media Sales, preferred
• Demonstrated public speaking and presentation abilities, required
• Superior relationship-building skills
• Proficiency in Microsoft Office products, required
• Excellent verbal and written communication skills
• A self-starter mind-set, and work well under pressure while meeting deadlines

Qualifications

• The ability to work remotely on camera via web calls and develop rapport with the clients
• A history of being detail oriented, punctual and professional
• Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a professional on-camera presence

Skills

• Strong background and working knowledge of the Digital Advertising world
• Minimum 3 years of professional experience specifically in a consultative, account management, client retention and/or client-facing role
• Public speaking and presentation abilities
• Relationship-building skills
• Microsoft Office proficiency
• Verbal and written communication skills
• Self-starter mindset
• Remote work capability

Benefits

• Work-from-home position with no expected travel

Pay

• Commensurate with experience

Schedule

• Flexible work schedule

Company Information

We are LeadVenture, the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.