Account Manager

What You Will Be Doing

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace.
• Provide excellent service and communication with a focus on problem-solving.
• Promote high standards for customer service, safety, and LandCare's culture.
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives.
• Cookordination between client expectations and production reality to ensure every project reflects our commitment to quality.
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs.

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers.
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building.
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare.
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet.

Professional Development

• Participate in programs that focus on building operational excellence.
• Engage in networking and growth opportunities through our Women's Initiative Network.
• Join Book Clubs and other learning initiatives that foster continuous professional growth.
• Access mentorship and training programs designed to advance your career in meaningful ways.

Benefits

• Competitive base salary.
• Team based profit sharing program.
• 401K for all employees with 3.5% company match.
• Company-provided vehicle.
• Medical, dental, and vision coverage.
• Paid Time Off Policy + 9 corporate holidays.
• Formal training and development program.