Account Manager

Job Duties and Responsibilities

• Implements individual business plans that encompass current accounts and targets new accounts to support the company’s growth strategy.
• Responsible for sales and business development activity across assigned territory.
• Updates Salesforce daily regarding ongoing and future activity for current and new accounts.
• Updates Salesforce with competitive intelligence, new trends, pricing, customer needs, and value-added services.
• Communicates to customers an understanding of product standardization, lead times, and credit approval procedures.
• Makes sales visits once every four weeks per account to position the company as a leading-edge organization in customer satisfaction.
• Participates in the development of individual performance plans.
• Ensures consistent customer interaction for all corrective actions to maintain strong business relationships.
• Travels to customer’s location(s) as necessary to investigate quality problems.
• Participates in Sales & Marketing meetings, workshops, and conferences.
• Implements strategies for production standardization to minimize inventory and achieve manufacturing efficiency.
• Closely collaborates with the inside sales team when pertaining to account matters.
• Assists with preparing information needed for quarterly business reviews for key accounts.
• Works with various departments to review specifications for improvements and follows up with customers to implement changes.
• Provides on-site dimension measurements to customers when needed.
• Adheres to Travel & Entertainment Policy and budget requirements.
• Maintains professionalism at all times.
• Keen ability in conflict resolution & problem-solving.
• Excellent computer skills, including but not limited to Microsoft office.
• Proficient in Salesforce to track client interactions, manage sales pipelines, and maintain client relationships.
• Must be able to persuasively deliver sales presentations in front of groups of all sizes with the intent to persuade and engage the audience.

Requirements

• Preferred: Bachelor’s degree in Engineering, Business, Marketing, or industry-related field.
• Preferred: Formal completion of sales training programs.
• Required: High school diploma, GED or equivalent.
• Required: Minimum of 7 years of experience preferred as an Outside Sales Representative.
• Preferred: Experience in industrial sales.
• Ability to communicate clearly.
• Ability to comprehend written and verbal instructions.
• Travel up to 50% required.
• Prolonged periods sitting at a desk and working on a computer.

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid time off and company holidays