Account Manager

About the Role

PaymentCloud is hiring hungry, driven Account Managers to sell payment processing solutions in one of the most demanding corners of the industry — high-risk merchant accounts. This is a fast-paced inside sales role for closers who get on the phone first, follow up relentlessly, and are motivated by hitting quota and building a book of business.

What You’ll Do

• Drive new business. Own a quota built on new accounts and revenue. You’re responsible for working leads, closing deals, and consistently bringing business through the door
• Be first to the phones. Speed wins. You hit new leads fast and stay aggressive with multi-channel follow-up — phone, email, and text — until you get an answer
• Sell and close. Run discovery, handle objections, and close. You know how to create urgency and move a prospect from interested to signed
• Place deals with the right bank. Understand the high-risk landscape well enough to route each merchant to the bank or processor that fits their vertical, risk profile, and processing needs
• Manage documentation & underwriting. Ask for the right documentation the right way, package deals cleanly for underwriting, and keep applications moving to approval
• Set clear expectations. Be upfront with merchants about timelines, requirements, reserves, and the realities of high-risk processing — so accounts board smoothly and stick
• Keep the CRM current. Log activity, notes, pipeline stages, and deal status accurately so management has a clear, real-time picture of your book

What Success Looks Like

• You consistently hit or exceed your new-account and revenue quotas
• Your follow-up cadence is relentless — leads don’t go cold on your watch
• Deals are routed to the right bank the first time, with clean documentation
• Merchants board with realistic expectations and fewer surprises down the line
• Your pipeline is healthy, accurate, and always moving

What You Bring

• A track record of hitting quota in a phone-based, high-volume sales environment
• Speed, hustle, and a genuine hunger to drive business — you compete with yourself and the board
• Aggressive, organized follow-up habits across phone, email, and text
• Strong closing skills paired with the financial literacy to navigate a complex sale
• Comfort working in a CRM (Zoho, Salesforce, HubSpot, or similar)

If You Don’t Have Direct Industry Experience

• We want to hear from closers coming out of fast-moving, finance-adjacent industries where speed, closing ability, and financial understanding are everything, such as:
• Mortgage / lending
• Automotive / cars
• Sales
• Finance, banking, or financial services

If You’ve Thrived in a High-Tempo Sales Role

• You can learn the high-risk processing world — and we’ll teach you