Account Manager

Position Overview

The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for the Pacific Region. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders.

What Makes This Role Exciting

• Own pricing and quoting decisions that directly impact growth and market share.
• Partner across functions—sales, product management, transportation, operations, and customer service.
• Balance analysis with relationships, working proactively and reactively with customers.

What You Bring To The Team

• Bachelor’s degree in Business, Finance or Marketing
• 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role
• Experience developing and maintaining relationships internally and externally
• Experience working directly with customers via phone and face to face in both a proactive and reactive manner
• Ability to successfully negotiate complex situations
• Analytical skills with the ability to analyze and evaluate product lines, customers and markets
• Ability to analyze pricing and margin information
• Ability to work independently and in a team environment
• Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook)
• Ability to travel up to 15%

Preferred Qualifications

• SAP experience
• SalesForce.com experience

Benefits

• Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance.
• JM sponsors a 401(k) plan which includes a sizeable company match.
• Paid vacation and also provides paid sick and parental leave for eligible employees.
• Basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage.
• Tuition reimbursement program for undergraduate and certain graduate programs.
• Vast educational opportunities and a company-wide mentoring program.

Company Culture

• Diversity & Inclusion
• Drug-free workplace
• Pre-employment substance abuse testing