Account Manager

About the Role

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do:

• Customer – We focus on our customers’ success
• Innovation – We create better solutions
• Collaboration – We create success together
• Inclusion – We always interact with others respectfully
• Candor – We are open and honest with one another
• Integrity – We do the right things and do things right

Adheres to Integer's Values and all safety and quality requirements including, but not limited to: Quality Management Systems (QMS), Environmental Management Systems (EMS), U.S. Food and Drug Administration (FDA) regulations, Company policies and operating procedures, and other regulatory requirements.

Responsibilities

• Drive the revenue growth of assigned customers through value-added solutions and contract negotiation.
• Retain and increase the profitable penetration of existing accounts.
• Establish, maintain, and grow strong relationships with decision makers at assigned customers.
• Accomplish sales objectives by identifying and prioritizing opportunities, securing resources, executing sales strategies, and employing pull-through tactics to meet planned and company objectives.
• Develop and execute specific account strategies to promote revenue growth and increase market share.
• Identify, engage, and maintain relationships with key influencers and decision makers through active customer involvement. Primary call points include “C” level executives and other senior managers who can influence large transfers of outsourcing business to the company.
• Stay informed on new products, services, and other general information of interest to customers through Sales Training, shop floor experience, local training, and self-study.
• Monitor customer business opportunities, account changes, current conditions, future prospects, active measurements, and the competitive landscape to protect revenue from competitors.
• Provide direction and guidance to Field Sales Engineers, primarily on implementing strategic deals and ensuring service levels for assigned accounts are met.
• Develop technical expertise related to the company and industry.
• Present customer key performance indicators (KPIs) to review overall service performance for the quarter.
• Maintain expenses within budget and generate required reports.
• Perform other functions as required.

Benefits

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

• Compensation: Base salary and a cash-based incentive program supporting our pay-for-performance philosophy.
• Health & Insurance: Comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity, and accident insurance.
• Retirement: Immediate eligibility to participate in the 401(k) plan with company matching contributions.
• Time Off: 80 hours (10 days) of company-designated holidays per year plus an annual allotment of paid time off.