Account Manager

About the role

Impact Property Solutions has been serving multifamily properties since 1988, offering quick and reliable flooring installations. We pride ourselves on our exceptional customer service and quality workmanship.

Responsibilities

• Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts
• Prepare sales presentations based on existing and new customers' unique business needs
• Utilize CRM systems to document sales activities, scheduling, customer calls and reporting
• Maintain awareness of the multi-family flooring market, including pricing, products, installations, and competitor developments
• Recommend new and innovative products, services, and policies based on evaluation of results and competitive developments
• Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations

Requirements

• High School Diploma or GED equivalent required; Bachelor’s degree in marketing, sales, business, or related field preferred
• Minimum 2-years customer sales experience or related experience
• Minimum 2 years flooring experience or related experience
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred
• Reliable transportation, up-to-date auto insurance, and valid driver's license required

Qualifications

• Foundational sales knowledge
• Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Ability to focus on details while managing multiple projects
• Excellent listening, negotiation, and presentation skills
• Positive attitude, self-motivation, drive, and determination

Skills

• Customer service orientation
• Product knowledge
• CRM proficiency
• Market analysis
• Problem-solving skills
• Communication and presentation skills

Benefits

• Competitive health insurance plans
• Vision and dental plan
• Company-paid life insurance
• Generous paid time off program
• 401(k)/Roth plan with employer match
• Generous paid holidays program

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of the business and the employee.