Account Manager

Job Description

Evaluate, analyze, and create solutions current and new opportunities.
Collect project specifications from Client and available resources and accurately communicate those specifications to internal and/or external stakeholders.
Solve for materials, due dates, and print options based on customer requirements.
Be accountable to the customer by delivering communication regarding solutions and project inquires.
Keep the line of communication open to ensure the client's voice is heard and projects are delivered as agreed upon.
Optimize, and drive controlled schedules across the company and cross-functional teams.
Set and meet deadlines with quality deliverables, adapting and altering plans based on changing circumstances.

Requirements

• Minimum Qualifications of position: Bachelor's degree or high school diploma plus 4 years of relevant experience.
  3+ years of Account Management experience.
  3+ years of experience working in print, direct mail, and/or signage.
  Superior customer service skills
• Preferred Qualifications: PMP helpful
  Bachelor's degree in business, graphic communications, or related area of study.
  Knowledge And Skills: In-depth knowledge of print services and capabilities
  Ethics: Highest level of professional integrity and honesty as well as personal credibility.
  Leadership Development Skills: Deep understanding and experience with the ability to practically apply, as well as coach others.
  Excellent communication skills.
  Functional Leadership: A proven track record of leading projects that successfully achieve milestones and complete deliverables.
  Sales/Operational/Functional Excellence.
  Experience managing in an environment that continuously prioritizes operational excellence and customer satisfaction success.
  Results-Oriented: A driver who possesses the ability to take action and implement effective solutions in a timely manner, influencing across different departments and levels within the organization.
  Problem Solver: A creative problem solver. Methodical and hands-on as well as detail-oriented
  Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members informed.
  Proven experience leading and inspiring teams to meet business objectives with outstanding results.
  Strong inner drive to care about delivering excellence in customer service, building strong business relationships, and meeting and exceeding expectations at all levels.
  Highly motivated and driven to produce extraordinary results.
  Strong attention to detail and ability to prioritize in an environment of competing priorities.
  Must possess a high degree of energy, sense of urgency and customer service oriented as well as strong organizational skills.
  Strong experience working with Microsoft products, such as excel, word and outlook.

Location Addendums

If position supports Iowa based client, requires up to 10% travel (limited cases).

EEO Statement

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary Description

$75,000 - $105,000