Account Manager

About the role

The Account Manager role at Hydrolec is designed for a high-potential professional who wants to build a long-term career in B2B manufacturing. This role plays a critical part in Hydrolec’s go-to-market operations by:

• Managing inbound customer opportunities
• Owning a portfolio of smaller, “standard” customer accounts
• Serving as a dependable, professional point of contact for customers
• Driving incremental growth by understanding customer needs and identifying additional opportunities
• Responding promptly to inbound inquiries and requests
• Executing targeted outbound outreach programs to targeted customer lists

Qualifications

• Required: 3+ years of experience in customer service, account management, inside sales, or account coordination roles
• Exposure to manufacturing, industrial products, or B2B environments
• Direct experience interacting with customers via phone and email
• Experience in just-in-time manufacturing of custom-engineered components for OEMs
• Strong organization and time management skills in a fast-moving environment
• Excellent verbal and written communication skills

Preferred

• Experience leading a sales, customer success, or account management team
• Experience in small/mid-sized companies or entrepreneurial environments

Benefits

• 401k match
• Employee Lunch
• Fitness room
• Dental
• Vision
• Health Insurance
• Maternity Leave
• Paternity Leave
• Accident Insurance
• Employee-Sponsored Life Insurance

Equal Opportunity Statement

Hydrolec is committed to diversity and inclusivity in the workplace.