Account Manager

About the role

We are hiring a high-performing Account Manager for a remote sales role focused on client relationship management, retention, and revenue growth. This role is ideal for candidates experienced in B2B account management, upselling, and customer success, who thrive in a fast-paced, client-facing environment.

Responsibilities

• Manage and grow a portfolio of client accounts in a B2B sales environment
• Build strong relationships with key stakeholders and decision-makers
• Identify upsell and cross-sell opportunities to drive revenue growth
• Conduct regular client check-ins, performance reviews, and strategy calls
• Collaborate with SDRs and Sales Teams to ensure seamless client onboarding
• Maintain accurate records in CRM systems (e.g., HubSpot, Salesforce)
• Resolve client concerns proactively and ensure high retention rates
• Track KPIs such as customer lifetime value, churn, and expansion revenue

Requirements

• 5+ years of experience in Account Management, Customer Success, or Sales
• Proven track record in upselling, renewals, or revenue expansion
• Strong communication and relationship-building skills
• Experience using CRM tools like HubSpot, Salesforce, or similar
• Ability to manage multiple accounts and prioritize effectively
• Comfortable working remotely with international clients
• Experience in SaaS, digital marketing, or tech industries is a plus