Account Manager

About Us

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts, and forged wheels. With $8.3 billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world.

Responsibilities

• Develop strong relationships with key customer contacts.
• Enhance customer relationships and ensure customer loyalty through excellent customer service, as well as meeting all client needs appropriate to their business.
• Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts.
• Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of both customer and company.
• Collaborate with management on sales goals, planning, and forecasting.
• Become a subject matter expert on our products, processes, and operations.
• Travel occasionally for customer visits, as required.
• Manage customer scorecards through collaboration.

Qualifications

• Bachelor’s Degree in Marketing, Sales, or Communications preferred.
• Minimum of 2 years of demonstrated success leading customer growth with key accounts.
• Outstanding ability to build teamwork and trust across multiple internal stakeholders.
• MRP/ERP experience (JD Edwards, SAP, etc.) highly desirable.
• Moderate to advanced Excel knowledge.
• Excellent organization skills to ensure follow-up both internally and externally.