Jobs · Customer Service · Minnesota

Account Manager

Home Choice Stores · Bemidji, MN · 3 wk ago
Customer Service$14.45/hrFull-time

About the role

The Account Manager provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Account Manager accomplishes these in a way that is consistent with the RAC mission statement and core values. Ideally, a candidate for an Account Manager is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job.

Responsibilities

  • Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone.
  • Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
  • Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized.
  • Other related duties may be required to meet the ongoing needs of the business.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Excellent communication and interpersonal skills.
  • Valid state driver's license and good driving record – you will be driving company vehicles.
  • Ability to lift and move product such as furniture, electronics, and appliances.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Consistent in-person attendance.
  • Physical demands: regularly required to talk and hear; very active role requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day; frequent lifting and/or moving (push/pull) of heavy items and merchandise; adherence to all company safety guidelines.

Benefits

  • Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
  • Award Winning Culture.
  • Career Growth Opportunities!
  • Weekly Pay!

Pay

$14.45 per hour - $19.55 per hour (Paid out weekly)

Schedule

This is a full-time position, with hours/days of

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