Account Manager
Hilti North America · Ann Arbor, MI · Yesterday
HybridFull-time
About the role
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers.
Responsibilities
- Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity.
- Create value in account(s) through long-term, profitable relationships.
- Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
- Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
- Track your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.
Requirements
- A High School Diploma or GED required, Bachelor’s Degree preferred or equivalent work experience.
- At least three years of outside sales experience – preferably in an environment with set targets.
- Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
- Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
- Excellent time and territory management skills.
- Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
- Work a flexible and varied schedule.
Qualifications
- High School Diploma or GED required.
- Bachelor’s Degree preferred or equivalent work experience.
- At least three years of outside sales experience – preferably in an environment with set targets.
- Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
- Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
- Excellent time and territory management skills.
- Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
- Work a flexible and varied schedule.
Skills
- Strong communication and relationship-building skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficiency in Salesforce and other CRM systems.
- Knowledge of construction industry practices and technologies.
- Ability to adapt to changing schedules and locations.
Benefits
- Commitment to caring for our people, with a retention rate over 90% for the last five years.
- Internal promotion opportunities for 80-90% of roles.
- Global and inclusive team environment.
- Empowerment to use strengths and contribute meaningfully.
Pay
- Competitive compensation package.
Schedule
- Field-based and requires daily customer in-person interaction with your home serving as your office location.
Legal Notice
Hilti is committed to employing a diverse workforce and is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.