Account Manager

About the role

We are seeking an A-Player Account Manager to join our vibrant local business, part of a progressive horticultural organization with national reach. In this role, you will build and foster relationships with clients, ensuring their satisfaction while presenting recommendations for property improvements, proper horticulture procedures, and quality service within budget.

Responsibilities

• Manage all customer communication within your client portfolio.
• Partner with clients to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Requirements

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship-building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems, and demonstrate careful attention to detail.
• Determination to exceed the goals of the position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.
• A winning attitude.

Benefits

• Family company culture from the ground up.
• Industry-leading compensation.
• Quarterly and annual performance-based incentive program.
• Paid vacation and holidays.
• Company vehicle, laptop, and phone.
• Full suite of health insurance—medical, dental, vision, etc.
• 401(k) with company match.
• Accelerated professional development opportunities.