Account Manager

Essential Functions and Responsibilities

• Proactively prospect to discover, build, and secure high-value relationships with new clients.
• Leverage professional networks and industry organizations to build a robust pipeline.
• Develop and execute strategic action plans designed to optimize project closure rates and aggressively drive profitable business growth.
• Determine winning sales strategies, establish initial pricing structures, and confidently present, negotiate, and close contract terms.

Relationship & Account Management

• Cultivate and elevate existing client accounts, identifying new avenues for partnership and embedded service integration.
• Build strong, influential relationships across all tiers of customer organizations, from facilities managers to C-suite executives.
• Master an extensive, working knowledge of the Spectrum services portfolio to confidently match solutions to client pain points.
• Thrive in a collaborative, team-selling environment, aligning seamlessly with internal engineering and technical staff to maximize project wins.

Project Execution & Operational Alignment

• Act as the critical bridge between sales and operations, capturing and communicating precise project details to support successful project execution.
• Capture and communicate precise project details to support successful project execution.
• Coordinate and drive site reviews, confirm exact project scopes, and navigate any scope deviations with speed and agility to preserve an exceptional client experience.
• Serve as the primary point of communication with clients during project execution, providing transparent, proactive updates on milestones and seamlessly managing expectations to guarantee an exceptional experience.
• Take an active, independent role in the project lifecycle, including assisting with accounts receivable collection when necessary to ensure business continuity.

Qualifications

• Education: Bachelor of Science or Bachelor of Arts degree in a technical or business-related field (or an equivalent, proven combination of education and hands-on industry experience).
• Experience: Minimum of 5 years of high-performance sales experience within the HVAC, MEP, or a closely related technical field.
• Drive & Autonomy: A proven track record of functioning completely independently, managing competing deadlines, prioritizing complex workloads, and consistently delivering high-impact results.
• Communication & Presence: Exceptional oral, written, and presentation skills, with a natural ability to command a room and articulate complex technical value propositions simply.
• Technical Proficiency: Strong foundational capability in a Windows environment, including proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Travel: Ability to travel independently as required to secure work and meet clients on-site (overnight travel is rare).