Account Manager

About the role

The Senior Account Manager at Graco plays a critical role in achieving the Sales organization's mission to build and sustain a profitable customer base for Graco products. This role involves identifying and capitalizing on high-value revenue opportunities, cultivating strong customer relationships, and ensuring a superior customer experience through advanced sales strategies.

Responsibilities

• Identify and establish effective sales channels to support the customer base with the assigned products and relevant applications.
• Create targeted marketing strategies to promote product offerings within these channels, focusing on maximizing reach and effectiveness.
• Design and implement territory-specific sales plans that align with the divisional distribution strategy, focusing on both acquiring new accounts and nurturing key existing ones.
• Analyze territory performance metrics and adjust strategies accordingly to optimize sales results, ensuring alignment with overall company goals.
• Collaborate with the marketing team to develop promotional materials and campaigns that support sales efforts within designated territories.
• Maintain a high level of responsiveness to customer inquiries, ensuring prompt and effective communication that addresses client needs and questions.
• Utilize customer relationship management (CRM) tools to track interactions and follow-ups, ensuring that all customer engagements are documented and actionable.
• Conduct regular site visits and outreach efforts to build rapport with industrial contractors and facility managers, assessing their specific needs and preferences regarding products.
• Foster long-term relationships with customers by providing exceptional service and support, ensuring they view Graco as a trusted partner.
• Collaborate with internal teams to design and implement innovative distribution programs that enhance market presence and increase sales effectiveness in the assigned channels.
• Monitor industry trends and competitor activity, providing insights and feedback to sales and marketing management.
• Provide regular updates and detailed reports to sales and marketing management, highlighting key insights that can inform strategic decision-making.
• Act as the primary liaison between customers and Graco to optimize new product launches and drive sales for both new and existing products.
• Implement training sessions for sales staff and channel partners to equip them with the necessary knowledge and tools for effectively promoting new products.
• Establish partnerships and agreements with material suppliers to support sales and distribution efforts.
• Manage training and demo equipment accounts per corporate standards.

Requirements

• Bachelor’s degree in business, engineering, marketing, a technical field, or equivalent experience.
• 5+ years of sales experience, ideally in mechanical product sales through distribution channels.
• Exceptional written, verbal, and presentation skills, with a proven ability to convey complex technical information to diverse audiences in a clear, compelling manner.
• Advanced mechanical aptitude, enabling a deep understanding of product specifications and applications and the ability to communicate these effectively to senior stakeholders.
• Proven ability to work independently while effectively adapting to diverse end-user requirements and shifting market conditions.
• Expertise in managing and optimizing distribution channels, with a strong focus on building high-impact partnerships and providing exceptional support to channel partners.
• Willingness to travel as required to meet customer and business needs.
• Valid Driver’s License and ability to maintain insurability with Graco’s chosen Fleet Insurer.
• Accelerators Global industrial manufacturing experience and knowledge.
• MBA or Master’s degree preferred.

Qualifications

• Applicants must be legally authorized to work in the United States.
• This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

Benefits

• Athletic and wellness programs.
• Flexible spending account (FSA) for healthcare and dependent care expenses.
• 401(k) retirement savings plan with company match.
• Stock purchase plan.
• Employee assistance program (EAP) for counseling and support services.
• Life insurance coverage.
• Short-term disability coverage.
• Long-term disability coverage.
• Disability income protection plan (DIP).
• Accidental death and dismemberment (AD&D) insurance.
• Graco’s comprehensive benefits include medical, dental, vision, and prescription drug coverage.
• Graco offers a generous paid time off policy, including vacation, sick leave, and holidays.
• Graco provides an array of professional development opportunities, including tuition reimbursement and access to online learning resources.

Pay

$75,000.00 - $131,200.00

Schedule

Full-time position.