Account Manager

About the role

As an Account Manager at Global, you will play a pivotal role in helping local businesses across Scotland and the North and the wider region grow through impactful Audio advertising solutions. You’ll nurture long-standing client relationships while identifying new commercial opportunities across the SME market.

Responsibilities

• Client Growth & Retention (25%): Manage and develop a portfolio of existing SME clients, understanding their objectives and delivering effective Audio campaigns that drive measurable results.
• New Business Development (50%): Prospect, pitch, and acquire new local business partnerships, confidently introducing Global’s market-leading Audio portfolio to decision-makers across key sectors.
• Commercial Planning & Forecasting (25%): Maintain accurate pipeline management and revenue forecasting, ensuring all activity is recorded and progressed through Global systems with precision and accountability.

What You’ll Love About This Role

• Think Big: You’ll unlock growth for ambitious local businesses by putting them on Scotland and the north’s biggest Radio brands.
• Own It: You’ll have full autonomy to manage your territory, build your own pipeline, and shape your own success.
• Keep It Simple: With a best-in-class product suite and streamlined tools, you’ll focus on high-value conversations rather than complex processes.
• Better Together: You’ll collaborate with creative, planning and operations teams to deliver campaigns that clients are genuinely proud of.

What Success Looks Like

In your first few months, you’ll have:

• Built strong relationships with your core existing accounts and identified key growth opportunities.
• Secured your first wins from new SME clients within the territory.
• Developed a visible, organised pipeline of prospects and renewal activity.
• Demonstrated a clear understanding of the Audio product suite and how SMEs can best leverage it.

Requirements

• Commercial mindset: You understand how local businesses make decisions and can present advertising as an investment, not a cost.
• Relationship builder: You’re personable, credible and trusted by clients at all levels.
• Organised and accountable: You manage your territory with structure and ensure every opportunity is followed through.
• Results-focused: You thrive on targets and are motivated by delivering growth month after month.