Account Manager

At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big-ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we’re here to make our customers' experience seamless, stress-free, and tailored to their lifestyle.

About the role

The Account Manager provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The ideal candidate is friendly with excellent communication skills, dynamic with an outgoing personality, customer service-oriented, and seeking a career, not just a job.

Responsibilities

• Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores, in customers' homes, and obtain new orders when needed on the sales floor and over the phone.
• Deliveries and Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. Keep vehicles clean and properly maintained as assigned.
• Maintain an inviting store with organized product and cleanliness, refurbishing merchandise to like-new condition, and keeping the showroom dusted, vacuumed, and organized.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Valid state driver’s license and good driving record — you will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Schedule

This is a full-time position, Monday through Saturday, with Sunday and one other weekday off. Store hours are open to close. Schedules and hours per week/overtime may change throughout the year as dictated by management and business needs.

Pay

$14.45 per hour - $17.00 per hour, paid out weekly.

Benefits

• Medical, Dental, Vision, Life Insurance.
• Supplemental Life Insurance, Spouse/Dependent Life Insurance.
• Short Term Disability, Long Term Disability.
• Flexible Spending Accounts, 401(k) Savings Plan with company match.
• Paid Time Off.
• Legal Insurance, Identity Theft Protection Plan.
• Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan.
• Award-winning culture and career growth opportunities.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.