Jobs · Customer Service · Wisconsin

Account Manager

Get It Now Stores · Janesville, WI · 3 days ago
Customer Service$13.73/hrFull-time

About the role

The Account Manager provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction.

Responsibilities

  • Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone.
  • Deliveries and Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
  • Mercandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized.

Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Excellent communication and interpersonal skills
  • Valid state driver's license and good driving record – You WILL be driving the company vehicles
  • Ability to lift and move product such as furniture, electronics, and appliances
  • Able to work a flexible schedule, including evenings, weekends, and holidays
  • Consistent in-person attendance

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

Not specified.

Pay

$13.73 per hour - $16.15 per hour (Paid out weekly)

Schedule

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours with SUNDAY’S OFF along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

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