Account Manager

About the role

We are seeking a detail-oriented and client-facing Account Manager to support campaigns across their full lifecycle—from pre-sale pitch development through post-sale reporting and client recaps.

In this role, you’ll partner closely with Account Executives and Sales Assistants during the pre-sale process, then quarterback campaign kickoff and execution, and ultimately deliver clear, insightful wrap reporting to clients. You’ll have a front-row seat to both sales and account management, making this an ideal role for someone looking to grow into a strategic, revenue-facing position.

Responsibilities

• Pre-Sale Collaboration
• In partnership with Account Executives and Sales Assistants to develop pitch materials and proposals
• Build and refine client-facing decks, ensuring strong storytelling and clear campaign positioning
• Support customization of campaigns based on client goals and objectives
• Gain exposure to deal strategy, packaging, and pricing considerations
• Campaign Kickoff & Execution
• Lead campaign kickoffs, aligning internal teams and clients on timelines, deliverables, and expectations
• Gather all necessary campaign elements (creative assets, specs, approvals, tracking)
• Act as the central point of coordination across sales, ad ops, creative, and analytics
• Ensure a smooth transition from sale to execution and keep campaigns on track
• Client Management & In-Flight Communication
• Serve as a primary client contact post-sale
• Lead check-ins, provide updates, and communicate performance throughout the campaign
• Monitor pacing and performance, flagging and resolving issues proactively
• Post-Sale Reporting & Recaps
• Own development and delivery of wrap reports and campaign recaps
• Translate campaign performance into clear, actionable insights for clients
• Highlight successes, learnings, and opportunities for future campaigns
• Support renewals and upsell conversations with performance-driven narratives

Qualifications

• 2-3 years of experience in media, advertising, account management, or campaign operations
• Experience supporting both pre-sale (pitch development, decks) and post-sale (campaign execution, reporting) workflows
• Strong client-facing communication skills, with the ability to present performance and insights clearly and confidently
• Hightly organized with the ability to manage multiple campaigns, timelines, and stakeholders simultaneously
• Analytical mindset with experience interpreting campaign performance data and translating it into actionable insights
• Proficiency in PowerPoint/Google Slides and Excel/Google Sheets
• Familiarity with media metrics (e.g., impressions, CTR, CPA, CPM, etc.)

Nice to have, but not a dealbreaker

• Experience working with Account Executives, Sales Assistants, or revenue teams
• Background in media, podcast, influencer, or digital advertising environments
• Experience with reporting tools
• Understanding of campaign trafficking, tracking, and basic ad ops processes