Account Manager

About the role

Full-time Account Manager responsible for owning customer relationships and commercial performance within assigned accounts, developing and executing a personal account strategy aligned to customer needs and business goals, building deep operational understanding of customer environments to identify revenue opportunities, proactively identifying, qualifying, and pursuing new opportunities across service, repair, LTAs, and capital projects, maintaining a disciplined, forward-looking pipeline that supports consistent quota attainment, operating with a “hit the number even if…” mindset—when opportunities stall or are lost, actively replace them, leading opportunity execution from discovery through close for assigned deals, driving customer discussions, scope definition, and value positioning, owning pricing discussions and negotiations within established guidelines, escalating as appropriate, independently navigating internal teams (engineering, operations, service, commercial) to advance opportunities, ensuring internal alignment, follow-through, and execution readiness, maintaining clear communication and accountability across stakeholders, maintaining accurate pipeline, forecasting, and CRM data, managing time, priorities, and customer activity to maximize revenue impact. Located at 901 W Harrison Rd, Longview, TX 75604.

Responsibilities

• Owning customer relationships and commercial performance within assigned accounts
• Developing and executing a personal account strategy aligned to customer needs and business goals
• Building deep operational understanding of customer environments to identify revenue opportunities
• Proactively identifying, qualifying, and pursuing new opportunities across service, repair, LTAs, and capital projects
• Maintaining a disciplined, forward-looking pipeline that supports consistent quota attainment
• Operating with a “hit the number even if…” mindset—when opportunities stall or are lost, actively replace them
• Leading opportunity execution from discovery through close for assigned deals
• Driving customer discussions, scope definition, and value positioning
• Owning pricing discussions and negotiations within established guidelines, escalating as appropriate
• Independently navigating internal teams (engineering, operations, service, commercial) to advance opportunities, ensuring internal alignment, follow-through, and execution readiness
• Maintaining clear communication and accountability across stakeholders
• Maintaining accurate pipeline, forecasting, and CRM data
• Managing time, priorities, and customer activity to maximize revenue impact

Requirements

• Bachelor's degree in engineering, business, or manufacturing
• 2 years of experience selling into heavy industry, mining, or industrial operations
• Educational or work background must have included exposure to selling service and repair work, long-term service agreements, or capital or project-based work

Schedule

• Domestic travel 50% to assigned accounts within assigned region for customer meetings, site visits, sales meetings, industry events, join sales calls, training events, etc