Account Manager

Responsibilities

• Develops a plan for their territory to grow profitably across all Ferrellgas business segments.
• Collaborates closely with local SC/SU’s, specifically GM’s, to ensure targeted growth areas to help support operational efficiencies.
• Identifies prospective customers and qualifies sales opportunities.
• Builds and maintains key customer relationships.
• Makes value-based sales presentation to prospective customers.
• Buils and maintains customer files, utilizing Salesforce.com; power point presentations and follow up letters.
• Makes sure customer satisfaction and safety.
• Works with service center to drive growth in all business segments including retail, Autogas, and Blue Rhino.
• Buils and maintains a pipeline of new prospects, closed business, and installed business to meet objectives.
• Works with the General Manager and Marketing Department to develop marketing plans and strategies for growth.
• Strong interaction as needed with the Customer Experience Team and CSS’s.
• Communicates new customer expectations and follows through on commitments.
• Responsible for meeting annual sales GMD and business segment goals.
• Leverages most current OCF/AFE profitability models to ensure accurate information is compiled for margin requirements.
• Leverages trade associations and trading partners to grow existing and new business opportunities.
• Becomes the eyes/ears for competitive information in their market and reports on this regularly.
• Utilizes Salesforce CRM for all leads, prospects and customers management.
• Special project work as requested by Division Sales Manager.

Qualifications

• Bachelor’s degree in related field preferred.
• 3+ years of proven sales success meeting and exceeding sales quotas.
• 1+ years of sales experience in related business.
• Good customer service skills including working well with others.
• Excellent interpersonal, communication, and organizational skills.
• Strong problem solving and conflict-resolution skills.
• Ability to pass background check and have clean driving record.
• Completed sales training programs with previous experience.
• Proficient Microsoft Office skills including but not limited to, Excel, Word, PowerPoint, Zoom, and MS Teams.
• SFA – Salesforce Automation Software experience preferred.
• Self-starter and team focused.
• Proven sales background of achieving sales goals preferred.