Account Manager

At ESS our motto is, "Every day counts!" We take opportunities every day to grow and better our company as well as our employees.

Overview

The Account Manager is responsible for managing the overall daily operations, activities, and staff within Floyd County Schools, acting as a liaison between ESS staff members, school district administrators and the corporate office to ensure the delivery of quality services.

Essential Duties and Responsibilities

• Conduct site-visits and meetings with ESS clients within the district.
• Serve as point of contact with each client and ESS management in all matters relating to contract and account operations.
• Manage and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
• Assist with presentations to the school board of education.
• Train, direct, and appraise staff.
• Make daily schedules for proper manpower utilization.
• Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
• Provide exceptional customer service by providing solutions to issues in a professional and empathetic manner.
• Other duties as assigned by Regional Manager.

Qualifications and Experience

• Minimum of one year of experience in management or a leadership role.
• Excellent interpersonal skills, communication skills, and problem-solving skills.
• Familiarity with management reports.
• Must interact well with others.
• Ability to prioritize and multi-task.
• Ability to work in a fast-paced environment.
• Maintain high ethical standards, integrity, and confidentiality.

Benefits

• Health insurance (medical, dental, vision, disability)
• 401(k)
• PTO (sick, vacation, holidays, Mental health day, Volunteer time off)
• Mileage reimbursement

About ESS

ESS specializes in placing qualified K–12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff. With more than 900 school district partners nationwide, ESS supports over 5.5 million students each day. Since 2000, ESS has helped improve student achievement while providing meaningful opportunities for passionate educators through flexible schedules, comprehensive training, benefits, and ongoing professional development. Learn more at ESS.com.

Physical Requirements & Work Environment

Physical requirements may vary by assignment and location and may include sitting, standing, walking, and regular use of hands and arms. Close vision may be required for computer and detail-oriented work. Work is typically performed in a moderate-noise environment, such as an office or school setting.