Account Manager

About the role

At M.E.S.O. Inc., we pride ourselves on being the go-to partner for construction and industrial companies that rely on safe, dependable equipment. As an Account Manager, you’ll be the central hub that keeps our service operations running smoothly in a fast-paced environment. You’ll make a direct impact on our customers’ success by ensuring fleets stay on the road and customers keep moving forward.

Responsibilities

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Requirements

• Strong organizational skills with the ability to balance multiple priorities
• Excellent communication skills — clear, professional, and customer-focused
• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)
• A team player who thrives in a collaborative, fast-moving environment
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Benefits

• Health, Dental, Vision & Life Insurance
• 401K Retirement Plan & Matching
• Health Savings Account
• Paid Time Off

Pay

USD $24.00 - USD $30.00 / hour