Account Manager

About the role

This position is accountable for the performance and continuous improvement of the Novo Nordisk account. This includes but is not limited to, ensuring site processes are properly implemented, measuring and reporting on site performance using various CI processes, working with senior management in ensuring safety compliance, meeting financial objectives and developing personnel strategies. In conjunction with the VP General Manager, this position will help develop and execute strategic direction and be accountable for implementation.

Responsibilities

• Manage the Account Safety Program, driving a safety first culture.
• Develop key client relationships.
• Identifies, prioritizes and resolves site obstacles through Six Sigma processes (i.e. DMAIC) or other CI processes.
• Facilitate Basic Documentation (scope, PM, equip lists, etc.).
• Implement and Sustain Best Practices across account.
• Monitor and Report out on Reliability (Quality, Standards, etc.).
• Account Project Tracking and Standardization
• Continuous Improvement (Plans & Actions)

Qualifications

• Education: Bachelor’s Degree (BA) or equivalent from an accredited college or equivalent combination of education and experience.
• Experience: 7 to 10 years related experience and/or training at a senior level in an organization managing multiple facility operations.
• Licenses/Certifications: Prefer experience with Six Sigma, Green or Black Belt Certification. BOMA or IFMA certification is a plus.