Account Manager

About Our Team

We own the marketing for a portfolio of offerings within Engineering, Energy, Chemical and Technology markets covering multiple verticals within the Corporate Segment. We aim to expand and grow our revenue footprint. We market portfolio value and individual offerings via the direct sales channel and in partnership with digital marketing strategies.

About the Role

The Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned strategic accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.

Responsibilities

• Drive Commercial Edge
  • Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
    • Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
    • Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
    • Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
  • Collaborate to Deliver
    • Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.
    • Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
    • Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.
  • Navigate Complex Environments
    • Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
    • Embrace curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.
    • Build strong internal and external connections to accelerate decision-making and reduce barriers.

Requirements

• Fluency in English.
• Bachelor’s degree or equivalent professional experience.
• Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Proven success in strategic account planning and consultative selling.
• Strong communication, negotiation, and presentation skills.
• Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

Core Competencies

• Customer Needs Analysis: Ability to uncover and interpret customer priorities, pain points, and strategic objectives.
• Portfolio Expertise: Deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.
• Results Orientation: Demonstrates urgency and accountability in achieving revenue and growth targets.
• Data-Driven Decision Making: Uses analytics and insights to guide actions and measure impact.
• Inclusive Collaboration: Builds trust and fosters cooperation across diverse teams and stakeholders.
• Agility and Resilience: Adapts to complexity and maintains focus under pressure.

Benefits

We offer a comprehensive benefits package, including health benefits, retirement benefits, wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals.

Working for You

We Offer a Comprehensive Benefits Package, Including Health benefits: medical, dental, and vision coverage Retirement benefits: 401(k) with match and Employee Share Purchase Plan Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity Family benefits: parental leave, adoption, and surrogacy support Savings accounts: HSA, FSA, dependent care, and commuter benefits Paid time off, plus volunteer and Employee Resource Group participation days

About the Business

As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future.

Pay Information

U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200. If performed in Ohio, the base pay range is $62,300 - $103,700, the total target cash range is $95,900 - $159,800. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.