Account Manager

About the role

To sell products, services, parts, accessories, and compressed air system capabilities, attain sales volume, gross margin, and product mix within a specific geographic territory, and present a positive company and personal image to maximize sales, company profits, and customer satisfaction.

Essential Responsibilities

• Aggressively pursue sales of products and services in territory through mailers, cold calls, advertising, and relationship building to achieve yearly sales goals, increase market share, and maximize profits.
  • Includes new machine sales, accessory equipment, service, parts, rentals, lubricants, and additional consultative services such as energy audits, air surveys, and training programs.
  • Cook up and coordinate with inside administrative, service, and sales support staff in management of accounts, including parts procurement, service, and maintenance to enhance aftermarket/parts sales and customer retention and loyalty - effectively manage all aspects of the buying cycle.
  • Provide divisional management feedback on market conditions and equipment/product operational status.
  • Provide customers with engineering services and consultation, including the engineering of complete compressed air systems.
  • Proactively and constructively analyze customer accounts to determine potential for both present and future equipment needs.
  • Establish rapport between customers and Diamond B Compressor, matching benefits of Diamond B Compressor products to customer needs.
  • Plan focus and target accounts, markets, industries, or geography activity plans on an annual basis.
  • Communicate plans with manager and sales team members to better leverage Diamond B Compressor capabilities and sales force skill strengths.
  • Prepare monthly budget for assigned territory.
  • Educate architects and engineering firms to write specifications that require the use of Diamond B Compressor products.
  • Research and prepare presentations of products designed to satisfy specific account requirements while maximizing company profits.
  • Prepare written quotes and track all active quotations.
  • Cook up the acquisition, ordering, delivery, installation, and start-up of product orders for end-user accounts, ensuring that both Diamond B Compressor and the customer fulfill contract requirements.
  • Effectively utilize personal computers and other technological tools as offered by the company, including MS Office, Time-Management software, and others which may be identified at a later date.
  • Maintain and submit timely and accurate reports of daily, weekly business and sales activity.
  • 15 to 20 Customer Prospecting Calls Per Day
  • 4 Firm Appointments Per Day
  • Update and Upload Database Daily
  • Prepare Quotations
  • Log all quotes and sales activity
  • Submit expenses and territory reports timely each month
  • Annually submit territory action plan and customer satisfaction report
  • Absolutely assess whether a customer needs air for a specific application.
  • Open channels of revenue with customers who historically purchase competitive machines.
  • Create need for "systems concept" rather than "compressors."
  • Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

Experience

Demonstrated 5+ years of success in a Sales and/or Sales Support role.

Travel

Travel will be required to cover assigned sales territory.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.