Account Manager

About the role

Groves Industrial Supply, a trusted partner for key industries throughout the Gulf Coast since 1972, is seeking an Account Manager to grow an established territory and customer base. You will call on engineers, maintenance, purchasing, and other stakeholders to determine their needs and drive new business opportunities.

Responsibilities

• Achieve sales and profit goals by developing and retaining existing customers and opening new business opportunities
• Drive profitability within the region and build an opportunity pipeline to support revenue and territory growth goals
• Utilize consultative selling techniques to maintain and grow customer partnerships, offering add-ons, alternative product solutions, new items, and product demonstrations
• Aggressively pursue new business opportunities through cold calling, canvassing, referrals, and partner relationships
• Present vending solutions or integration opportunities and generate/follow up on quoting activity and proposals
• Identify, present, and document productivity gains and cost savings opportunities for customers
• Cultivate and maintain long-term relationships with customers and suppliers
• Develop strategies to grow business, forecast revenue, and resolve customer requests/problems promptly
• Organize and conduct training sessions for customers and introduce new products
• Report competitive conditions, customer feedback, and financial weaknesses to management
• Perform replenishment duties for vending machines at assigned customer accounts
• Work closely with suppliers to secure mutual business through joint sales calls
• Attend sales, product, and other branch/company meetings
• Perform other duties as assigned

Requirements

• Minimum 5 years of outside sales experience
• Metalworking, industrial, or MRO experience required
• Proven track record in meeting sales goals, new account acquisition, account retention, and account penetration
• Strong business acumen and ability to manage multiple tasks with aggressive deadlines
• Experience with automated procurement systems preferred
• Proficiency in MS Office Suite (Word, Outlook, Excel, PowerPoint) and CRM solutions
• Excellent interpersonal, oral, and written communication skills, including presenting and negotiating
• Valid driver's license and ability to travel often in the assigned territory
• High school diploma or equivalent required; 2- or 4-year college degree preferred

Skills

• Passionate, adaptable, and customer-focused
• Strong sense of urgency and accountability
• Problem-solving and action-planning abilities
• Teamwork-oriented

Benefits

• Competitive benefits package including medical, dental, vision, life, STD, and LTD insurance options
• FSA and 401(k) with profit sharing
• Car allowance, cell phone, and laptop provided

Pay

Target compensation: $100k–$120k salary in the first year, transitioning to a commission plan with greater earnings potential in the second year.