Account Manager

About the role

As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America. Given Deswik’s global reach, this role will require approximately 30% travel.

Responsibilities

• Develop new business, manage current accounts, draft proposals and negotiate contracts
• Build collaborative relationships with customer stakeholders, including frontline site teams, general managers, and corporate executives
• Support the planning and delivery of high-quality software implementations and consulting services
• Innovate in applying Deswik technology to solve complex mining problems
• Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships
• Manage customer relationships professionally, addressing any issues or concerns promptly

Requirements

• Degree-qualified in Mining Engineering or Geology
• 5+ years’ experience in the mining industry, holding technical or operational positions
• Solid understanding of site operations, and knows what it takes to get things done on site
• Deep understanding of mining engineering and mining technical problems
• You have held previous sales or customer/stakeholder management roles and dealt with commercial negotiations
• Skilled in assembling people, technology, and processes to create mine planning systems
• Strong influencing skills, capable of supporting change management in large organizations and delivering value through your people skills
• You have a restless desire for things to be done better
• In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do
• Fluent in using Deswik tools

Qualifications

• Fluency with Deswik tools is a distinct advantage

Skills

• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Excellent problem-solving and analytical skills
• Strong organizational and time management skills
• Ability to manage multiple projects simultaneously

Benefits

• Flexible, hybrid schedule – we work 2 days from home, 3 days in our Denver office
• Opportunity to display your expertise in both people and technology
• Engage in global knowledge sharing with our team of over 100 mining consultants
• We’re a business run by engineers who understand your work and are committed to creating a positive workplace
• Compensation: 20 days Annual Leave, 10 days paid sick leave, Paid parental leave, 401k matching, Comprehensive health benefits plan, Eligibility for Annual Performance Bonus, A competitive base salary between USD125,000 – USD180,000 (dependent on skills and experience) + annual bonus

Pay

Competitive base salary between USD125,000 – USD180,000 (dependent on skills and experience) + annual bonus

Schedule

Flexible, hybrid schedule: 2 days from home, 3 days in the office

Deswik Benefits

• Opportunity to display your expertise in both people and technology
• Engage in global knowledge sharing with our team of over 100 mining consultants
• We’re a business run by engineers who understand your work and are committed to creating a positive workplace
• Compensation: 20 days Annual Leave, 10 days paid sick leave, Paid parental leave, 401k matching, Comprehensive health benefits plan, Eligibility for Annual Performance Bonus, A competitive base salary between USD125,000 – USD180,000 (dependent on skills and experience) + annual bonus

About Deswik

Deswik, a Sandvik Company, is a global leader in mine planning software and consulting, with over 500 professionals in 21 offices globally. Our tools are used at 1,000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation.