Jobs · Business Development · New York

Account Manager

Critical Mass · New York, NY · 5 days ago
Business Development$70k–$80k/yrFull-time
Agency Critical Mass Job Function Account Management and Growth Job Subfunction Account Management Job Description ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO). ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale. About The Role The Account Manager drives and manages the entire end-to-end Dynamic Creative Optimization (DCO) process in line with a client’s scope, working closely with specialist teams to deliver high-quality work across a multitude of projects in a fast-paced and growing environment. There are four key objectives fundamental to success in this role: Relationships — Growing and maintaining key client and agency relationships across your clientsStrategy — Ensuring the value of ArtBot’s DCO offering is continually pushed forward and developedCollaboration — Driving collaboration within the team by challenging and motivating its membersDelivery — Managing ArtBot’s service and output in relation to profitability and growth opportunities What You'll Do Support an assigned client roster, maintain trusted agency and client relationships across a variety of verticals (with a strong presence in automotive).Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completionAnalyze campaign performance data, identify optimization opportunities, and provide clients with actionable insightsCollaborate closely with internal teams—including activation, strategy, development, and design—to translate client needs into clear, actionable deliverablesSubmit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectivelyOversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standardsParticipate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunities What You've Got Proven experience (1-3 years) in Client Success OR Project Management role within digital media or adtech environmentsStrong understanding of digital media landscapes and technical campaign launches, or media planning/activation experienceExcellent communication and relationship management skills, both internally and externallyAnalytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunitiesKnowledge of ad operations and trafficking, including technical campaign set-up across Display, Social, Video, Search, and DOOHSolid communication and stakeholder management skills, with confidence presenting in client and agency meetings as neededExceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverablesA collaborative, proactive approach and comfort working cross-functionally with diverse teams. Extra Bonus Points For per exposure to DCO (Dynamic Creative Optimization) including campaign delivery from concept through to post-campaign analysis $70,000- 80,000 To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice For US Job Seekers It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F. , $70,000- 80,000

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