Account Manager

Responsibilities

• Market and promote all of Creative Office Resources products and services
• Coordinate appropriate resources to establish, maintain, and enhance our position within assigned accounts
• Respond quickly and professionally to clients’ needs while adhering to established procedures for conducting business within Creative Office Resources
• Develop a Business Plan based on anticipated business for all assigned accounts
• Maintain Account Profile for all key accounts
• Regularly meet with your Account Executive to review the status of each account
• Provide AE with detailed status reports from customer service on all account activity, including all open orders, proposals, and projects
• Keep AE informed of any problems or unresolved issues, changes in personnel, product standards, or competitive initiatives
• Attend all sales and team meetings
• Participate in all relevant training opportunities
• Submit all requested information in the time designated

Requirements

• 4-year degree, concentration in Marketing or Business preferred
• 1-3 years of work experience – industry experience extremely helpful
• Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of COR
• Must be able to read, write, interpret and communicate fluently in English
• Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation, with the ability to pay close attention to detail and proofread work carefully
• Good organizational, time management, customer service and problem-solving skills
• Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures
• Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
• Ability to work effectively both independently and as part of a team, ensuring efficiency of projects from start to finish
• Exercise flexibility, initiative, good judgment and discretion in handling confidential materials and matters as well as highly complex sales challenges

Physical Demands

• Sedentary work that primarily involves sitting/standing
• Repeating motions that may include the wrists, hands and/or fingers

Work Environment

• Work performed in fast-paced office environment daily with visits to various sites including warehouse, construction sites, client sites and offices