Account Manager
About the role
Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. We provide world-class services to businesses, large established brands, physicians, estheticians, and other skin care professionals. Our expertise includes research & development, custom formulization, graphic design, manufacturing, packaging, and delivery.
Job Summary
The Account Executive must be able to work towards achieving optimal customer service, revenue, and long-term account goals that align with company objectives while maintaining a satisfying lifetime relationship with clients. The primary responsibilities include processing sales orders, managing and renewing client relationships, preparing RFPs, arranging meetings, addressing client issues, presenting client needs to other departments, managing account GP margins, and maintaining good client relationships.
Requirements & Qualifications
- Provide superior customer service to exceed customer expectations
- Able to work in a fast-paced environment with a very positive attitude
- Persuasive and unafraid to negotiate; has good business sense
- Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently
- Possesses excellent interpersonal and customer service skills
- Able to multi-task while efficiently managing priorities
- Excellent written and verbal communication skills
- Pays strict attention to detail
- Minimum of three years related experience in sales, management, or relevant role in the industry
- Superior computer skills; proficient in Microsoft Office Suite; knowledge of Salesforce or other programs a plus
- Bachelor’s degree in business or related field; or equivalent experience required