Account Manager

Key Responsibilities

• Serve as the primary point of contact for existing clients utilizing Constrafor's Early Pay Program.
• Grow customer participation and drive a healthy referral program.
• Prepare and process client requests accurately and efficiently.
• Cultivate strong, long-lasting relationships with SMB subcontractors.
• Aid in resolving any issues or concerns raised by clients in a prompt and professional manner.
• Educate clients on the benefits and features of the Early Pay Program, addressing any questions or concerns they may have.
• Collaborate with internal teams to ensure seamless ongoing support for our clients.
• Maintain monitoring of client satisfaction and identify opportunities for expanding the usage of our EPP product.
• Stay informed about industry trends, regulatory changes, and competitive offerings to effectively position Constrafor's Early Pay Program in the market.

Qualifications

• 4+ years of experience in B2B sales or customer service, preferably within the financial services or construction industry.
• Ability to manage a portfolio of 30-40 clients at any given time.
• Excellent communication and relationship-building skills.
• Strong organizational skills.
• Results-oriented mindset with a bias towards action.
• Ability to analyze client needs and tailor solutions to meet their specific requirements.
• Self-motivated with a drive to exceed targets and deliver exceptional customer service.
• Understanding of financial concepts such as cash flow management or receivable financing is a plus.

What We Offer

• Competitive base salary of $80,000-$85,000, OTE: $150,000.
• Uncapped commission structure.
• Equity participation.
• Medical, dental & vision insurance coverage for you and your dependents.
• 4 weeks PTO + Sick Days.
• A collaborative and innovative work culture that values your input.
• Opportunity to make a significant impact in a growing tech company.