Account Manager

Key Responsibilities

• Prepare and structure calls and monthly meetings to maximize time and wow clients.
• Understand and manage client campaigns, including digital offerings and products.
• Handle client discovery calls, campaign change requests, budget checks, performance reviews, and billing inquiries.
• Offer recommendations, suggest new offerings, and increase growth or ROI for clients.
• Build and maintain strong client relationships through trust, knowledge, and proactive responses.
• Stay updated on digital marketing trends, offerings, and products.

Qualifications

• 5+ years in a direct client-facing/customer-service role.
• 2-3 years of digital marketing experience.
• High-level knowledge of SEM, SEO, social media, and web design.
• Experience working closely with a sales team.
• High-level knowledge of programmatic or performance marketing.
• Digital or marketing experience with strong digital and social media skills.

Desired Skills

• 5+ years in a direct client-facing/customer-service role.
• 2-3 years of digital marketing experience.
• High-level knowledge of SEM, SEO, social media, and web design.
• Experience working closely with a sales team.
• High-level knowledge of programmatic or performance marketing.
• Digital or marketing experience with strong digital and social media skills.

Pay

$70,000 to $80,000 annually.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision.
• SUPPLEMENTAL LIFE INSURANCE, AD&D COVERAGE, STD, and LTD COVERAGE.
• Paid Time Off: 17 PTO days and 10 company holidays.
• 401(k) RETIREMENT PLAN: Employer matching to support your future financial goals.
• EMPLOYEE ASSISTANCE PROGRAM: Free support services for you and your household.

About the Role

Join Connrex Digital, a division of Connoisseur Media, where you'll work directly with sales and across all departments to provide a superior client experience. Our ideal candidate has prior experience in digital marketing and a strong customer service background.

Company Overview

Connoisseur Media is a broadcast and digital media company serving audiences, advertisers, and local communities. We operate 171 radio stations in 37 markets and run a growing digital marketing business. Connrex Digital helps brands thrive with smart strategies, engaging stories, and expert PR. We're committed to being community-minded and supporting our employees' passions and involvement.

Equal Opportunity Employer

We are an Equal Opportunity Employer and participate in E-Verify. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.