Account Manager

Responsibilities

• Drive retention and revenue growth across a portfolio of approximately 60 accounts, ensuring clients continue to see strong value in our subscription products.
• Deliver high-quality account management that strengthens relationships, enhances satisfaction, and supports smooth, timely renewals.
• Deeply understand client workflows, priorities, and investment themes to position relevant product enhancements and new modules. Map client organizations to uncover whitespace, new stakeholders, and additional buying centers.
• Maintain a well-managed pipeline with accurate forecasting, strong commercial discipline, and consistent CRM hygiene.
• Develop and execute structured account plans that highlight growth opportunities and support long-term client engagement.
• Build compelling commercial proposals that clearly articulate ROI and long-term value.
• Maintain strong deal momentum through disciplined follow-up, stakeholder alignment, and effective objection handling.

Qualifications

• B2B Subscription Account Management: 2-5 years’ experience in managing and growing B2B subscription accounts, engaging confidently with senior stakeholders across financial-market clients.
• A proven ability to deliver strong retention, drive account growth, and consistently meet revenue targets within the B2B subscription space—ideally in TMT or financial sectors.
• Skilled at building and converting a pipeline of growth opportunities, with disciplined CRM management (Salesforce) and reliable forecasting.
• Highly motivated, commercially minded, and able to work independently while maintaining strong personal performance and activity levels.
• Comfortable partnering with cross-functional teams to share client insights, support product development, and enhance overall client satisfaction.
• Strong communication and presentation skills, with the confidence to engage senior stakeholders and operate effectively in a fast-paced, entrepreneurial environment.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines with consistency.
• Quick to build deep product understanding and stay informed on the key trends shaping M&A activity across the TMT and finance sectors.
• Bring a proactive, optimistic, and solutions-focused mindset, approaching challenges with creativity and resilience while inspiring confidence and driving continuous improvement.
• Operate with a strong commercial focus, combining disciplined execution with a consultative, client-centric approach.
• Committed to elevating account management processes, bringing structure, discipline, and a drive for excellence.
• Use a structured renewal and account management process to align the customer journey with our product value and clearly articulate our competitive advantage in the M&A intelligence space.