Account Manager

About the role

We are seeking an Account Manager to join our dynamic team. This role involves acting as a representative for Contractor/Trade Ally organizations, managing relationships, resolving concerns, and selling technical products/services.

Responsibilities

• Maintain and develop accounts for medium-size kWh goals for one or more programs.
• Manage and resolve contractor/Trade Ally concerns promptly.
• Track and record customer interactions according to corporation's procedures.
• Verify product installations and ensure paperwork is accurate and complete.
• Sell technical products/services, train on specifications, and communicate program changes.
• Develop strategies to increase savings acquisition.
• Research and analyze technical specifications and requirements.
• Prepare sales forecasts.
• Troubleshoot technical issues, determine solutions, and recommend improvements.
• Design and deliver proposals.
• Document customer and contractor interactions to meet program requirements.
• Provide technical advice, guidance, and training to contractors.
• Travel throughout a defined territory in a company-provided vehicle.

Requirements

• 2-3 years of relevant industry experience.
• A Bachelor’s degree is preferred.
• Relevant industry certifications may substitute for work experience.
• Meet all DOT qualification requirements and comply with transportation regulations.

Qualifications

Must reside in Michigan. No relocation assistance provided.

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

• Medical, Dental, and Vision Insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave.
• Paid volunteer time.
• Employee recognition program.
• Employee Assistance Program.
• Access to on-demand training courses.

Pay

Compensation range is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications, etc.

Schedule

The role requires travel throughout a defined territory in a company-provided vehicle.

Benefits

• Health insurance.
• Concierge health services.
• 401(k) with company match.
• Vacation, sick, personal, and parental leave.
• Paid volunteer time.
• Recognition program.
• Employee Assistance Program.
• On-demand training courses.